Your First Appointment at Eternal Podiatry
We design every initial consultation to be calm, thorough, and reassuring—so you understand what is causing your symptoms and leave with a clear management plan.
What Happens at Your First Visit
Before You Arrive
Book online or by telephone with no GP referral needed for private visits. Bring 2–3 pairs of regular shoes, any previous orthotics or scan reports, and your health fund or Medicare card.
Initial Conversation
Dr Sumit Arvind reviews your medical history, symptom timeline, occupation, and movement goals to understand how your condition affects your daily life.
Physical & Biomechanical Assessment
Hands-on anatomical palpation, joint range-of-motion testing, muscle strength checks, neurovascular screening, and video gait observation where indicated.
Diagnosis & Plain-Language Explanation
We explain what structure is involved, why it has become overloaded or irritated, and answer all of your questions clearly.
Individualised Treatment Plan
Immediate clinical care (such as nail/skin treatment, strapping, or offloading) alongside a tailored rehabilitation, footwear, or orthotic plan.
Follow-Up & Rebate Claiming
Process your HICAPS private health rebate or Medicare EPC claim on-site at reception, and schedule any required review or progression check.
What to Bring Checklist
What to Wear
Please wear or bring comfortable clothing—such as shorts, activewear, or loose-fitting trousers that can be rolled above the knee.
During a biomechanical or sports assessment, observing knee alignment, tibial rotation, and ankle movement allows a complete evaluation of your lower kinetic chain.
Attending straight from work? You are welcome to bring a pair of shorts to change into inside our private consulting room.
Private Health Insurance, Medicare EPC & DVA
| Funding Pathway | How Claiming Works | What to Bring |
|---|---|---|
| Private Health Funds (HICAPS) | Instant electronic claiming on-site at both clinics. Swipe your fund card (HBF, Medibank, Bupa, HCF, NIB, and all major funds) and pay only the remaining gap. | Physical or digital Private Health card |
| Medicare EPC / Chronic Disease Plan | Patients with a GP Chronic Disease Management plan can receive Medicare rebates for up to 5 allied health visits per calendar year. | Medicare card + GP EPC referral paperwork |
| Department of Veterans' Affairs (DVA) | DVA Gold Card and eligible White Card holders are supported with a valid D904 GP referral. | DVA Card + D904 GP referral |
| NDIS Participants | Self-managed and plan-managed NDIS participants are welcome across both Perth locations. | NDIS plan details & plan manager contact |